Here's what some of our clients have to say about us:

"We have worked collaboratively with DBS for over two years. They have shown themselves to be adept at assisting us in producing state of the art case management solutions through Solcase. We have been fairly demanding with our requirements from the software, and with the help of DBS have stretched it further than most other firms such that we are able to deliver a fast, efficient and cost effective remortgage service for our clients. Perhaps more importantly, once DBS understood in generic terms what our aspirations for the systems were, and our process driven workflows, they have added substantial value to our proposition by coming up with unsolicited improvement ideas using their in-depth knowledge of the software. This has been of particular benefit since our views of the “Art of the Possible” have been widened considerably by their involvement- It really is surprising how flexible Solcase is once a company like DBS gets hold of it!

One other feature of their involvement is that they quickly align their own business objectives with our own, adapting their work schedules to meet sudden spikes in activity where we have recruited new clients with particular requirements needing adaptations to our software. Indeed, they have helped us secure contracts with some of our major clients by developing new systems at very short notice without ever taking that well known sharp intake of breath and telling us how difficult it was going to be.

DBS have also been imaginative and flexible in supporting our in-house resource. In many organisations there is inevitably tension between in house teams and advisors, but this definitely has not been the case here, DBS have adapted their approach sensitively to work alongside our own teams, coaching them by setting tasks which continually stretch them just slightly beyond their comfort zone, then reviewing and providing support and further coaching where necessary. Our in-house team is without doubt materially more proficient as a direct result of their involvement"

Richard Sawtell, Managing Director, Remortgage Conveyancing Matters Ltd (part of the Countrywide PLC group of companies)

"DBS has been instrumental in enabling us to update our case management system to Solcase V7. They provided all the required software upgrades, user/administrator training, and support we needed to ensure a smooth and trouble free transition. In addition, the consultancy we received (and continue to receive) from DBS enables us to use the new features of Solcase V7 to increase our productivity without increasing our overheads. With the new case management system we have been able to significantly increase the collection of our student debt in less time and with less man power, thus we have recovered our initial expenditure from the upgrade process."

Sonia Singh, Finance Manager, Kingston University

"I would have no hesitation in recommending DBS Ltd, and in particular Affik Choudhury. My firm has work with DBS over the past 5 years and during that period they have dealt with a number of Visualfiles projects for my firm, all of which have been successfully completed on time. We consider DBS to be a trusted advisor who have acted for my firm on a number of occasions to sort out issues that we have had with other IT suppliers. If a supplier, including VisualFiles, tells me I need new software or IT equipment, I know I can rely on DBS to tell me exactly what I need and, more particularly, what I don't need! DBS has saved my firm money on many occasions. "

Graham Nunn, Managing Partner, Kerseys Solicitors